Lesson of the Day...

Never buy from a sales woman who POUTS.

I have only had one job that wasn't in retail sales.. I've done promo work for febreeze, [antene, even Kraft..I was a manager at a Vanity store & I worked at Tommy Hilfiger & DKNY stores...

Pouting isnt attractive, or a way to sell an item people.. its a way to get a piece of candy when your 5, or manipulate a boyfriend when your 17 but it isnt how to be a professional sales person.

I've been wanting a new wedding band since..umm... we got engaged for personal reasons & we finally decided to pick one out. I found a really pretty white sapphire ring (Which between us? Is great b/c it sure looks JUST like diamonds but its suuupperr cheap, hehe) & we got it as the engagament part of the set & when it arrived, it was a bit too big./.Paying for a ring to be sized by Zales is like $30.. a lifetime protection plan, which covers sizing, fixing, stone loss, etc etc is $24. So I took it into the store to get the plan on & have it sized & try on bands with it.. A pushy sales woman starts showing us $8,000 bands.If I order online, I can get $50 off my purchase & I earn points through Mypoints.com but I don't tell her that..I just try them on & note which I want then say "we'll well just do the resizing on this one for today.."
She actually locked her jaw & her cheery tone dissapeared.. Mike & I left the store after paying..um..MORE than $24 for the protection plan & commented on how fast her tune changed! I wondered why the price was different than the price the associate had quoted me on the phone but ..whatever..

So,I order the wedding band with my nifty coupon code & it comes in the mail... its HUGE. The size she told me was an 8 & this was an 8 and it barely stayed on my finger!! I took it in to get the protection plan on it & to pick up my resized ring today & the girl was shocked that the lady told me it needed to be an 8..my finger fits a size 7!! She asked if I wanted theft protection on my warrenty..I said no.. figuring whatever promo I'd gotten to get the theft protection on my other ring was over...then I realized...

No WONDER it was more expensive..the lady added it on (at extra change) with out even telling me & made it sound like "Okay, wow, you even have 2 years of theft protection on this warrenty!" Of which of course Mike & I were like "wow, that's nice" Yeah..we paid for it.. it was an OPTION and we didn't choose it..she chose it FOR us. @@

I should have known when she actually said to me "I want the credit for the sale!" and stuck out her lip after we finally said "look we just wanted to try them on & get a size right now b/c when we do buy, it'll be on line" that she was going to screw us...

What a joke.. Being honest & helpful is the way to make sales people..b/c although customers may not realize it at first.. (most) everyone will realize later they've been lied to, or taken advantage of & I'm the first to tell you... I wont be going back for a purchase..So now I have to wait another 3 weeks for my rings to be resized..AGAIN.. Since she gave the wrong sizes.. and I paid for a plan I don't even want. Sad really..everyone at that store was so nice, cooing over Ryan one day. the other time playing games & showering Andy with atention.. One selfish greedy person can go & ruin an entire opinion on a store ..

Sort of like CVS.. But that's a story for a different day.. I wont discuss THAT one publicly til we have a conversation with the man that will be returning my call regarding a little incident that occurred this Monday...